Quote:
Originally Posted by Gromit801
Kinda misses the point. Which is a water damaged guitar. That it wouldn't fit in the cabin is a bit on the irrelevant side by now.
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A cargo room in an airplane is not equal to a passenger cabin, why else do most people travel with hardcase suitcases? This situation can be summed up to:
1. Pax wants to bring guitar into cabin but are denied, which is perfectly legitimate due to measurements.
2. Pax checks in a guitar, which is not case protected to stand moist.
I understand that the passengers are upset of the damage caused due to the forced check-in, but if they had read the rules, this situation would have never occured.
I believe that the passengers will get a compensation for the damage,but nothing close to their claim and if they have signed a Limited Liability Release Form for the guitar it will be peanuts.