Dear AADFW, eventhough i respect the fact that you are entitled to your opinion, as elocuent as it might be, i not only disagree with you but disregard it completely. still, let me give you credit for helping me realize that it is difficult for some to relate or even empathize to these situations when they haven't lived this hideous experience. I have crew members as witnesses to the harrasment and mistreatment of these AA employees, still, the airline response was vague and automatically programmed to disregard the severity of their actions. now you tell me if a grain of salt will be nourishing enough.
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