Complaint: Baggage Problem Lost and Delayed Baggage with AA
View Single Post
  #7  
Old Jun 24, 2011, 1:12 PM
drpacs2000 drpacs2000 is offline
 
Join Date: Jun 2011
Posts: 1
Default Lost Wedding Bagis

This why I will never consider flying AA airlines again. Went to a destination wedding in Curacao. American canceled the 1 pm second leg flight both there and back secondary to "mechanical problems" ie not a full flight. I waited in Miami on a layover with a three year old for 5 and 8 hours respectively. When arriving in Curacao they lost one bag. Unfortunately it had the dress and suit for the mother and father of the groom. The wedding pictures were suboptimal. No apologies from AA. The customer service rep made it seem like it was our fault. Well, I guess it was, our fault for flying American Airlines.