[zuzi]

yes, but ya see there is probably one main difference between the man (where the apology didn't work) and myself...that being I'm not a jerk. Technical delay's occur...no problem for me. Planes arrive late...no problem for me...planes take off late...no problem..but when you have a boarding pass in your hand and you can't get on your flight because they won't take a bag for being 3 minutes late and then are forced to sleep over night at the airport and then get charged for it..and nobody seems to feel bad about it or sorry...? I don't know, that had to be the straw that broke the camels back. B.T.W. people that don't appreciate or even care to hear an apology..well, then it becomes their problem but at least you can sleep at night knowing you did the right thing.