Complaint: Check-in / Boarding AirTran Airways - Nightmare, Refused Travel
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  #7  
Old Jun 4, 2008, 1:54 AM
bah humbug bah humbug is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: May 2008
Posts: 64
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In your first post you were sitting "right in front of the gate". In your second post you were "sitting at Starbucks not far away". Lets get real. You missed your flight and you are looking for someone to blame. How do you explain that on an aircraft that holds 117 passengers there were only two of you who didn't hear any announcement. Maybe you don't hear any sympathy in my comments because I deal with this everyday. YOU missed your flight!! YOU were sitting at Starbucks not paying attention to the time. If you could see the gate area from where you were, YOU ignored the fact that all the other passengers were boarding the aircraft. It is your responsibility and yours alone to get to the gate on time. Departure time is departure time, it is not boarding time. You must be in your seat on the aircraft 10 minutes prior to departure, not boarding the aircraft at 10 minutes prior to departure.
Now I am sorry that YOU missed your flight, but that is just what happened.