Complaint: Customer Service not even a flight credit for the very ill
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Old Aug 11, 2011, 2:21 PM
bilingual bilingual is offline
 
Join Date: Oct 2010
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Quote:
Originally Posted by chris archer View Post
Yes they are not obligated, nor were the airlines that did provide a refund to others in the same circumstance. We know physicians that have provided such letters. ALso a credit is not a refund and that was not even offered.
Then read the rules regarding your ticket and refund/rescheduling options, I am sure that it is clearly stated that this either is not possible.
Whether other airlines has done so by courtesy is irrelevant and definitely not something you can use as an argument.