Complaint: Customer Service Spirit legally cheated me - AVOID Spirit!
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Old Sep 7, 2011, 10:40 PM
therathman therathman is offline
 
Join Date: Sep 2011
Posts: 1
Thumbs down Spirit legally cheated me - AVOID Spirit!

I will be brief - Due to worsening condition of mother-in-law, (We barely made it back a couple of hours before her death) we had to cut vacation short. Spirit did not fly the route that day - so we had to book on alternate carrier. Spirit offered a "spirit credit" that has to be used in one month. So spirit gets to keep my $$ and not offer any thing else. THIS is Unethical. I urge you to avoid Spirit at all costs!!!!
This was my first vacation in 20 years.
Spirit does not fly to where I could use for business.
I cannot plan next year's vacation this far in advance (if I can go at all) I need to coordinate with other family members

SPIRIT NICKEL AND DIMES EVERY CUSTOMER - AVOID AT ALL COSTS