Update on contact with US Airways
I have to update my thread on my experience as I finally did get a resolution to my requests from US Airways. My second correspondence with them was reviewed and they said based on the information given and after checking the facts they felt we were correct in our assessment and were giving us a refund of the change fees which totalled $450. Sure enough, the refunds have come through. We are very appreciative that someone actually listened to our complaint and gave it serious consideration.
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