Complaint: Baggage Problem Lost item found but then lost
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Old Oct 19, 2011, 3:03 PM
Ombudsman Ombudsman is offline
 
Join Date: Feb 2011
Posts: 136
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You should never place anything in the serat back pocket on a plane. Out of sight means out of mind. Also I've seen people place soiled diapers. Apple cores, banana peels and all sorts of nasty garbage into the seatback pocket. Personally I would never put anything in there but then again I do have a mild case of "germophobia."

You are complaining about the irresponsibility of the airline but take no responsibility for your own action of losing the journal in the first place.