Complaint: Canceled / Delayed / Overbooked De-icing truck breakdown equals weather delay?
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  #25  
Old Nov 3, 2011, 5:40 AM
Gromit801 Gromit801 is offline
 
Join Date: Aug 2007
Posts: 745
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Quote:
Originally Posted by jimworcs View Post
Right, I am wrong Gromit...and the airline itself it also wrong, having written to the customer, compensated them, and stated categorically that the breakdown of a de-icing truck is not a weather related delay.

The inability to admit you are wrong is

a. a personality flaw
b. an indication of intellectual impairment
c. ignorant and stupid OR
d. all of the above

Answers on a postcard....
The airline didn't admit anything. It's called customer service, something I'm well familiar with in my business, and you seem woefully ignorant. Concerning your list, so which are you? You didn't say.