@pattis. your argument is ridiculous.
How is your comment even relevant? Did that "someone lying in hospital bed" fly American Airlines and land up in the hospital? I suspect, no.
Your comment could be used to argue against pretty much ALL complaints on this forum. For instance, this someone you mention is in a graver situation than a person who misses his flight, or gets bumped of the flight. So? does that mean people cannot complain about their experiences?
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