Cazzi,
I called them again today and I am getting the same reply that they cannot make the change for agency initiated request.
I find it ridiculous at the reasoning of this denial.
They do not entertain me talking to them and insist that only agency guys should talk to them. And if the agency guys did, they simply deny that the changes cannot be made.
This cycle is going nowhere and I am being thrown around in all the calls and contact that I make.
I have spent hours now in trying to get a name change done.
I believe that you are going to be my only hope at this point.
I am travelling this weekend and I'm afraid that the airlines will not make any changes after Friday.
Please help me.!!
Cyril