[su2nil]

hello Cazzi,

I do not understand whats has been done to solve the problem? Shahid called me, and he said that "he will see what can be done", which is what has been going on from past 8-9 weeks!!!!

For the other problem of denying requested meal, yes there was a mail of compensating me. But where is the compensation?

To put it simply- I was compelled to use my big amount of miles the way I did not wanted and planned, just because you could not credit my pending miles timely. Whats the compensation for that? Whats the point of building the customer loyalty offering the miles? Why your reps are not telling clearly the solution with the defined timeline? I am yet to hear when my miles of the AUH-DEL will be credited?