Complaint: Reservations Screwed up name on reservation and CONTINENTAL REFUSES TO HELP
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  #2  
Old Feb 15, 2012, 4:31 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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It is nothing short of exploitation to punish customers for the slightest error, but is it sadly endemic in the industry. We really need far more regulation.
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