this whole situation is terrible. i am glad that you got your lap top back and that the cleaning employee was fired. Sure it was not a United employee, but United told passengers their personal items would be ok. (I personally would not leave any valuable items unattended because I trust no one, but that is just me) actually, I think the cleaner owes you a personal apology. As far as further comp. not sure that will happen, or what you think might be sufficient. I wish you luck. A good lesson for people to keep valuables with them.
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