Hey there… no, I don’t work for an airline. I just checked out the flights using an app on my phone. I am a business road warrior but have never used MQT before.
You seem like a very reasonable person. Honestly, it doesn’t even matter that you were past the check-in deadline. I bet you would never have even posted on this forum if you were treated with some respect. It’s not like you woke up in the morning and decided that you were going to miss the check-in deadline. Airport experience aside, it should never have to take 8 phone calls to get a refund. And you deserve compensation for six hours of your time trying to get a refund. No excuse for that. Delta should be ashamed of themselves.
Along with everyone else reading this forum, I feel terrible about your daughter not being able to make the cruise. I’ve heard of people meeting a cruise at an intermediate point… but I am not aware of a cruise line giving a voucher for the value. It hurts just thinking about it. Please keep the forum updated. Let us know when you get your Delta refund posted to your credit card, and if the cruise company considers a voucher or refund.
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