Complaint: Customer Service Don't trust United Airlines
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  #2  
Old Apr 10, 2012, 6:01 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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You are exactly right...as these airlines merge and become mega carriers, they become less and less responsive to consumers. This industry badly needs an overhaul.