Complaint: Canceled / Delayed / Overbooked JetBlue - Use at your Trips peril?
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  #3  
Old Jun 25, 2008, 3:26 PM
pruneb pruneb is offline
 
Join Date: Jun 2008
Posts: 2
Default Jet Blue continued

I understand that JFK is busy and I can accept an hour delay as you state in your post.

I cannot accept no pilots for multiple hours that is an operational problem of jet blue. I also cannot accept being told that the pilots will be there in 30 minutes every thirty minutes for two or three hours while the plane sits on the tarmac and I wait. More importantly I do not understand how a flight can be canceled due to the weather in NY at 3pm on Sunday for a storm that occurred Saturday evening when the flight does not arrive there until after 8:00 am Monday morning, New York time. I checked with other carriers flying to JFK that morning that night at the airport and no other air carriers flying into JFK were taking similar actions.

If my flight is canceled, I find it unacceptable I cannot be either accommodated by Jet Blue the next day or assisted in finding alternative transportation from another carrier. Neither of which Jet Blue was willing to do.