Complaint: Customer Service Charged Amok
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Old Apr 25, 2012, 11:59 PM
Stupfied Stupfied is offline
 
Join Date: Apr 2012
Posts: 1
Default Charged Amok

Great week on United.

Sunday departure from EWR to SFO, the flight is only half-full and all of the passengers are in rear of the plane. When they closed the doors, passengers began moving up to the empty rows. THe flight attendant promptly informed everyone that they would be required to pay the $30 upcharge for economy plus. So everyone stays in the back with 3 to a row.

Tuesday departure from SFO to EWR, the opposite is true. The front portion of the plane is full. The captian announces that the flight will not push away from the gate untill 15 people in the first 15 rows agree to move to behind row 22. But there are no refunds for those who agree to move.

The most ridiculous pricing policy ever,