service
Im not implying that the airline owes me anything special....Im saying that there is absolutely no regard for the customer anymore. Flying used to be a different experience and not that long ago. Employees of an airline were friendly and helpful, that is gone forever it seems. Obviously you misunderstood what I was saying.
I think it doesnt have to be as stressful and difficult as it has become in the past decade or so. A little human interaction would be nice instead of everything being so inpersonal. Seems to be a lost art these days.
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