A320fan, his/her insite into the airline industry
From the postings of "A320 Fan", as an airline employee I guess he/she sees it from inside the companies. Using his perspective we all can expect no airline ever be trusted to be on time, never fly on the actual day it is scheduled, to have spare parts on hand, to have personnel on call to fix problems, to have a procedure or person designated to fix problems when they occur instead of waiting for the next crew, or be responsible to its customers when they screw up or things go wrong. Successful companies have expediters and managers that step in when things start to go wrong and are empowered to fix it fast. Apparently US Airways and possible other airlines don’t understand that concept? Eventually it all comes full circle. Customers don’t fly that airline any longer, costs go up, employees get ******, costs go up, Employees don’t go the extra needed to be efficient and profitable, costs go up, etc and before you know it bam, an airline that is history. Eastern, Continental, Pan Am, TWA, just to name a few all cease to exist. The question is when not if, will US Airways and Spirit, two of the worse customer friendly airlines meet their end?
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