Quote:
Originally Posted by Insurqueen
So Delta decides to remove over half of the flights baggage and put on a flight that comes in at 9:45 pm. So wait in Delta Baggage Service line for over 2 hrs to fill out paperwork, to have them delivered that evening. Only they don't deliver after 10 pm so has to be next day. Now over 12 hours still no bags. AND...no refund of baggage fees of $60. How do they get away with this!!!
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Sounds like a weight and balance issue with the aircraft. To lighten the load the 1st item removed is luggage and is sent on the next flight to the
destination.