Unfortunately, their business just continues to expand. Customers see only the $49.00, $58.00, $72.00 fare, for example, and quickly purchase a ticket without verifying all the additional fees they will have to pay, which will ultimately quadruple the cost of their transportation. And, Spirit's president has publicly stated "they can complain all they want, but they'll be back if we save them a penny." So, that gives you an indication of what the company thinks of their passengers.
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