i have never had a delayed bag,knock on wood, but i know my time will come. Southwest should have delivered your bag at no cost. i know you said that your aunt didn't want to be up all night waiting for it, but they should have set up a time that worked for you and your aunt. it was nice that your aunt drove and picked up your bag and you even got $50 travel voucher, but they should have paid for delievery, it was their mistake. at least you got your bag.
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