I agree with you. The terms and conditions of the fare should be readily obtainable and prominently displayed rather than buried in the website somewhere under "condition of carriage". And there are some airlines whose fares are all one way so if you don't take the outbound flights, you can still use the return flights. Those airlines are mostly Southwest, Frontier, Jetblue and the other lower cost airlines. Whenever you buy an airline ticket you have to do "due diligence" and make an effort to find out as much information as you can. Don't ever go by what an airline employee tells you either. Many, if not most, do not know their own policies and will tell you anything just to get you away from them. Look everything up on the airline's website.
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