Quote:
Originally Posted by DeltaHater
I have traveled by air for more than 30 years. I'm old enough to remember (before deregulation) when flying was a great way to travel. This is by far the worst experience and poorest service I have ever experienced from ANY company. I plan to devote much time and effort toward communicating via Facebook, Internet travel sites, forums and other mass media about the horrible experience I had with Delta Airlines and Expedia. I am a 30 year veteran of advertising agencies, so I know a few things about getting the word out. I will do my best to see that Delta Airlines loses much more than my $8,000 and future business. Tarnishing your brand will become my new hobby.
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This is what we were thinking of doing as well. Get the word out, it is not right for them to treat people this way.