[AaronBrowne]

On August 18th 2012, I flew from Detroit to Pheonix using Delta Air.

Before the flight took off I chose the button to call a flight attendant. She arrived to my row and I requested to turn off the computer screen that was displaying advertisments (examp: car advertisement). In front of every PERSON, on the back of ever head rest, there is a computer screen -this is a foot right in front of our faces. I explained to the flight attendant that this is wrong and a dehumanizing thing to do to people who have to sacrifice their paycheck and personal time for a plane ride in a seat that makes you look at advertisements. She explained that it could not be turned off and that was it. The lead flight attendant came to my seat because he said he heard I had a complaint. Instead of taking control of the conversation, he ALLOWED himself to continue telling me that even though electric devices should be turned off during take-off, we still must keep the screens in front of everyone's face powered on. I told him I found this extremely inslulting and dehumanizing as if I am not a human, like im just some 'consumer' sitting in a seat while they take my money for this plane trip. I then told the lead flight attendant that since he came over to talk to me and did not provide a solution that he wasted his time, and he left. After the plan landed I then had four police officers waiting for me because they claimed that I was 'interferring with the flight crew'. Before I even was able to leave the plane the police officer grabbed the top of my back pack that I had on and DRAGGED me out of the plane as if i as a criminal. I offered to take off my backpack in case he needed it and he said 'no just keep walking'. He took me aside by the gate entrance and he and other officers kept me for over an hour, they begain yelling at me, telling me how i 'dont respect authority'... they kept making false accusations toward me while they unlawfully detained me by the gate. I offered to speak with the lead attendant to let him know that i thought this was terrible and to discuss this, and he refused. I told the police that i am sorry that their time was being taken up for something that should had been contained by the delta flight attendant lead, but none of them seemed to care. They kept telling me how I made a "federal offense" and how there would be a "massive fine of thousands of dollars" -At that point I lost it. I could feel tears swell up in my eyes, my adrenaline was pumping , I could feel my body shake, and I replied: "I have been sitting at home for the past 8 months in the middle of nowhere in the country w/out a car, no money, and now I have a job im about to start in Tempe, AZ, and how am I supposed to save for a car, for a laptop, pay my rent! if I am now going to have to get a lawyer or pay tousands of dollars for some terrible fee for expressing my concerns about a screen in front of my face on a plane!!! its impossible to save even 3thousand dollars w/in a 12months span -how am i going to have a life, a car -where's my family my life!!!" I was eventually walked like a criminal to the baggage claim and then 'let go'.

I need to know advice on the following:
how do i find out the flight captain's name?
how do i find out documentation on how they define "interferring with the flight crew"?
how do i make delta accountable for the humilation and harrassment i went through???

Please contact me at 206-423-5500 which is my cell phone.