hi there,
i dont know if you have any advice for me about what to do or any number that i could call to speed up the process of the investigation. i was traveled w/ aa from miami to dc, i've had my luggage check in with my luxury clutch, sunglasses, and camera inside the luggage at miami airport then when i got home i noticed all of my luxury stuffs in the luggage are gone. i called the aa in dc and file a claim. the representative said since my stolen value is more than 2k therefore it would take awhile, she also said that they dont cover for electronic items. i dont know if they are going to reimburse for my stolen items.
thanks,
Quote:
Originally Posted by cdg1105
THIS ALL HAPPENED LAST WEEK The worst airline experience i had. Was going to Palm Springs. started from LGA to Dallas, from Dallas flight to PS was cancelled, ended up going to Burbank and rented a car to PS. luggage finally came 2 days later and my camera was missing. Tried to file a complaint. left many messages and emails with no response..Oh and my flight back to LGA from PS to Chicago was cancelled, then had to rent a car and drive to LA to NYC...and still no response about my camera...I HOPE SOMEONE FROM AA IS READING THIS..PLS HELP--YOU ARE ABOUT TO LOSE A CUSTOMER--DO YOU CARE? I DON'T THINK THEY KNOW WHAT CUSTOMER SERVICE IS
Thursday at 7:15pm · Like
Curt Gossett I WISH SOMEONE FROM AA WOULD HELP!
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