$150 Price gouge
Earlier this year I booked a frequent flyer ticket from DCA to SD and back. I wanted to return on Sunday, Monday, or Tuesday, but the only seats "available" were on Wed. So I booked the roundtrip ticket.
My wife flew back to DCA on Sunday, and I remained in SD. I decided to call US Airways to see if there were any seats on Tuesday, and I had the good fortune of there now being a frequent flyer seat "available". For the privilege of flying a day early I had to pay $150. This seemed excessive, but the agent assured me I had to pay. Since my wife was leaving DCA on Wed, I decided to pay the fee so I could see her before she left.
To my surprise when I got on the flight it was 1/3 empty!! How were no seats available when I booked originally? Why would they not put me on the flight?
I complained when I got home, and received an email back saying they could not refund me. I then complained again, and received a phone call from a professional sounding agent. Unfortunately she called to tell me that they were closing my case and still not giving me a refund.
US Airways is not living up to their promise
"Dividend Miles – the best way to earn mileage toward award travel, upgrades and a better travel experience. With so many ways to earn and use miles, you'll feel like your world got a whole lot bigger."
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