Quote:
Originally Posted by lostinlondon
Question: Was the group late checking-in? My experience (both personal and second-hand) is that airlines offer some sort of compensation and assistance (hotel, food...) when offloading someone from their flight unless the passenger was late. Sounds strange that it was not the case here... Hence my question...
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All the kids were at the airport 3 hours before the scheduled flights as they were a large group of around 300 that stayed at Plantation Island. There were so many kids that travelled from Sydney to Nadi and return that Virgin Airlines put on 2 extra flights that duplicated their normal flights both going to Fiji and return and that is why what they did was so wrong.