Somebody from the airlines spoke with me about this and apologized and sort of took care of me.
the flight was one hour long, but it sucked.
I do not know what else to tell you.
you work for which airlines sir?
you seem very concerned about my POOR flight experience which I had already published on several websites....
howard paul shore
So...your bag didn't fit, did you check the bag size box at the gate?
You were not served drinks on a short flight.
Flight tracker shows total flight duration on that day was 57 minutes, 40 minutes of that above 10,000'. So that leaves at the most 40 minutes to serve 66 passengers (capacity on a crj700). Now figure 5 minutes to pull out the carts to prepare the service, and 5 minutes to put them away. Call it another 5 (probably more) to pick up all the trash/glasses etc and that leaves the 2 flight attendants a maximum of 25 minutes to actually serve 66 passengers. Yep..that works out to about 22 seconds per passenger to take the order, deliver it, and move on. This is assuming the flight was smooth, and they were not told not to do it by the flight crew due to conditions. Unfortunately the logistics of the real world restrict how much can be done on a short flight.
As far as not receiving the bag promptly after deplaning, that can be delayed for a variety of reasons, not the least of which can be issues with customs.
I'm also not sure if avoiding UA and favoring DL will be the answer to your problems, because they also utilize the CRJ700 aircraft.
As far as who I work for it is not Delta, United, or Go Jets, so no vested interest in either. I'm sure next time if you are on main-line on a flight of less than an hour you will be provided with a full service by the flight attendants...When you wake up from that dream let me know, I'd like to fly in that world.
You probably won't want to hear it, but I'll say what everybody else is thinking....a whole lot of complaining over relatively nothing... Bag did'n't fit (obviously airlines fault), no service on a short flight (also not unexpected for the experienced traveler), and a undetermined delay retrieving a bag (never said how long)...Not earth shattering issues to most.
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