[marygray]

This is my first time flying AA and i know it will be the LAST TIME!!!! This clerk was very RUDE!!!... I didn't even finish telling her what i wanted when she shut me down and told me that I was on standby!!!... Then i thought she called my name back and when I came to her I started to ask her if i heard my name right she shut me down againg and hand me my pass with a very annoyed manner!!... I'm very dissapointed at this airline .... Im very upset:confused and feel like crying!!... I have never been treated like this in my life!!..... Im seatting here looking at how she treats other people and she is not so bad to anybody else but me....