Personally, I think you are reasonable, but airlines one sided terms and conditions are not on your side. The schedules are not guaranteed, and they make this clear in their T&C's. The changes they have made are not as outrageous as some I have heard, but I think there is zero chance that you will get a hotel. This system puts people in a ridiculous bind. You book the tickets and cannot make changes, then you book your hotel and it has penalties for changes but the Terms and Conditions allow the airline to make changes without penalty and the customer is stuck with a hotel booking that can't be changed. Your problem will be who you change to.. every airline does this.
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