[XtalEd]

Nuts - typo in original posting, I'm a United Elite member. The ticket was on US-Airways as was the call to them - 037 ticket. Still not heard anything back from them.

I'm having fun with US-Airways at present. Flew the family from the US to the UK for a holiday with buisiness for me during on part of the trip. Now I'm trying to get a receipt that itemizes the fares (printer not working at the airport). I've called US-Airways customer service three times now and they take the details and email address and promise that the receipt will be sent within a few hours. Well, some six days after the first call, no receipt. It seems they remove the details from the web two days after the flight and then there is a manual process to call them up and resend those details. If you wait 30 days, then they charge a $20 fee. While the customer service reps are friendly, the actual service they promise is non-existent. This was my first flight with US-Airways for a while. I travel a lot for work and if they can't get the simple stuff to work I'll avoid them less there be a case where more difficult problems occur. Nice flights, just a pain to get a receipt.