Complaint: Total customer service failure at BA
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  #5  
Old Dec 9, 2013, 4:28 PM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
  
Join Date: Oct 2008
Posts: 1,113
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This may be the epitome of an airline being able to do nothing right no matter what the result. They get a complaint because the luggage DID show up on the same flight at the passenger. Amazing........
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