Complaint: Reservations Emirates - Horrific Service
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  #6  
Old Jan 28, 2014, 4:32 AM
Flywiz Flywiz is offline
 
Join Date: Jan 2014
Posts: 1
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QUOTE When I booked my tickets I was told that if I needed to change the outgoing or incoming dates for my flights I could do this with no problems. UNQUOTE

Your travel agent is right and the airline is also right.

A free date change allows you to change your ticket to another date in the same class of travel. If seats in the same travel class are not available, then of course you will have to pay a different fare to travel in a different travel class. So the airline is not charging you a date change penalty - it is charging you the fare difference for a higher travel class.

Economy class has almost a dozen travel classes. As more people book, cheaper travel class tickets get taken, and the next available travel class must be bought.

Whether you should have known this, or relied entirely on your travel agent to explain this to you, I don't know. You seem to be able to read and write English. Emirates fare conditions and general conditions are not hard to find. (Anyway, the above is common sense).

When will people start taking some personal responsibility and stop blaming everyone else but themselves?