Complaint: Baggage Problem Excessive extra luggage costs!
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Old Jul 16, 2014, 3:28 AM
lappiesza lappiesza is offline
 
Join Date: Jul 2014
Posts: 1
Default Excessive extra luggage costs!

Flying from Baku to Durban via Dubai I was shocked at the service I received from Emirates airline. When my ticket was issued in Baku I was assured that I can take extra luggage as I am returning home after my contract in Azerbaijan. This meant that I took extra luggage. The first part of my journey was good as FlyDubai charged me $140 for the extra luggage. I was shocked and appalled by the $735 fee Emirates sprung on me. I wasnt given any alternatives or wasnt pre warned about this fee. My complaint isnt about paying for extra luggage it is about almost paying for an extra ticket. I think this is shocking and I will definitely take this to the relevant authorities and newspapers as I feel this is appaling to place customers in this position. I am not at all happy and this has placed a huge negative feeling at the start of my holiday!