Cancelled Flights
Today I had a flight leaving SCE to PHL and then to Boston. I had a message stating that my flight from SCE is cancelled. The reason was, the most convenient one - weather and air traffic control delay. I called US Airways and the rep told me that there are no flights available to leave tomorrow. She added that, US Air will not re-book me or help me to get booked through another airlines. Added to this, the rep asks me whether I can go to another city ... what a joke at my expense. May be she was thinking of moving my meeting to that city from Boston!!
I always felt US Airways never cared for its customers. This time I had the proof. If I am given an option, I will always choose United, which booked me on other airlines when I had similar cancellations.
I only hope that US Airways refunds my money!!
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