Hi,
I have called to the reservation team and they said the same old story that they can't ament the name as it is a non-refundable ticket and transit ticket. They have mentioned that the part of the ticket is issued by srilankan airline.
My agent already said that he can't do anything.
This going round and round the circle and leaving me nowhere.
I can't afford to cancel the ticket and rebook it.
Please help me and point me in the right direction.