[biqbal]

Unfortunately, this is a delay tactic. Your social media team is well aware of this case, and has interacted (though unsatisfactorily) on this issue over the last couple of days. You may consult Facebook/Twitter/********************** mailboxes/public forums to determine exactly what I am talking about. Please do not think of your customers as bunch of fools who will continue to resubmit their complaint to you so you can 'investigate' each time only to never return again.

Look up the messages from Bilal, and you will find my case. If you need clarification, reach out to me privately.

B