I believe all the emails which i have sent on Feedback (feedback@etihad.ae) and Baggage (baggageclaims@etihad.ae) will be going to Etihad only, and i have not heard back on any of the emails so far its been 3-4 days I have posted them the email.
This shows your commitment towards the customers, your attitude i belive which is to ignore such issues as this is once of the common attitude of Etihad & its employees.
The only response which i get from Etihad is an Auto Email.
Though I have also sent an email to
**********************, i have immediately got the auto response on this email ID as well, let see if there will be any proper constructive action would be taken by Etihad on this email, which I feel would be rare.
Review the attached files.
Regards,
Vinod Singh