Complaint: Frequent Flyer Program Miles not credited inspite of submitting boarding pass
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  #6  
Old Jun 14, 2015, 5:40 AM
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Join Date: Jun 2015
Posts: 2
Default Miles not credited promptly
I have similar problem. Have flown more than 2 weeks ago on Air Berlin/Etihad (TXL-AUH-MEL) business class. No miles yet. Have sent boarding passes etc. Since Etihad Guest became a separate identity the service has deteriorated. Should employ more staff to credit miles promptly. Had same issue last year...
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