Hi SandeepP, it doesn't sound good. Please accept our apology for the baggage delay. Kindly send the details including your email address via a private message to look into this for you. *ES
Quote:
Originally Posted by SandeepP
Hello,
I travelled from Kochi to Munich in your flight on 10th of June 2015. My baggage was missing due to some technical problems(as told by Etihad).
And As per the rules, I was given a form for getting a compensation of 40$ per baggage per day. I had two baggage. I recieved the Baggages after two days.
So, I'm liable to get an amount of 160$ in total. I've being mailing ever since the travel. Initially I was atleast getting responses through email that I'll recieve in two days(though never happened).
Now am not even getting a response from the concerned department.
(If I had a way , I would have attached the mail conversation to this thread.)
Is this the way to treat a customer? Or is it because you have a very bad customer service ?
Please do the needfull.
Best Regards,
Sandeep
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