Quote:
Originally Posted by Thomsonmathew
Etihad team - any updates? Its more than 2 weeks no real assurance or action except for many countless delay tactics ?
Are you really looking into this case? Here is the case # again - RQID:373399
I was supposed to get a call from you and for your records I haven't yet.
Is this your customer service - to make people wait and then eventually lose all patience and thus forget the issue? problem solved ha?
All i can say is this - poor customer service continues....very disheartening!
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Dear Thomson,
Sorry for the late response.
We have seen that our case officer has replied to your email address provided. Please check the junk mail also and advise if you have well received.
Thank you. *JS