Complaint: Frequent Flyer Program Etihad Guest no response, no mileage credited
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  #5  
Old Oct 23, 2015, 10:51 AM
Etihad Representative Etihad Representative is offline
OFFICIAL AIRLINE REPRESENTATIVE - ACCOUNT SUSPENDED DUE TO NON-RENEWAL
 
Join Date: Oct 2008
Location: Abu Dhabi - UAE
Posts: 286
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Hi Chri,

Thank you for contacting us.

There is only one Etihad Guest account active (103288846102 ).

Our Etihad Guest team searched with your name to retrieve your other account with no success. There's an email sent to you in November 2014 requesting for your account details and advised you how to access your account. However, no alternative email from your side until now.

Please kindly advise us if you have any other account number so we can forward to our Etihad Guest team for further assistance .
Thank you! *ZD

Quote:
Originally Posted by Chri View Post
Well Etihad it's been another 10 days almost and not a word from you.👎🏻
Today I received my mileage statement and I opened the email in anticipation that my miles would have been credited. Bah humbug, zero, zilch,
It's attached
How hard can it be?
Emirates or Quatar are looking rather better, they at least respond!😡
Please reply.
Chri