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Old Nov 30, 2015, 6:12 AM
Gonni Gonni is offline
 
Join Date: Nov 2015
Posts: 3
Thumbs down None has been done so far ... Baggage Claim is as if Sleeping

I am amazed how Etihad is operating their Airline with such a pathetic response (virtually no response) to complaints they receive. Apart from an electronic email, I have received no response to the So-called "investigation" they were doing about my baggage compliant.

This situation make me think whether a baggage claim department exist in Etihad Airways or its just an email account that is programmed to fool the annoyed passengers.

I had encounter problems with my baggage in past but I haven't received such a carefree response from any other Airline operator so far.