Complaint: Baggage Problem Baggage damaged and no response
View Single Post
  #1  
Old Dec 8, 2015, 11:50 AM
lekker lekker is offline
 
Join Date: Dec 2015
Posts: 3
Angry Baggage damaged and no response

Hi

My baggage was damaged on a trip with Eithad last year and i sent them several emails in this regard. I received 1 reply asking for information to prove that i flew with them, photos of the bag, etc. I sent them the required info along with requested photos. Since then it has been over a year and i have not received a response. I have sent them several emails and even filled in the online feedback form, but there is NO response. Its like once i have flown with them, they dont care anymore. My family has used Etihad over a number of years and we will not be using them anymore!