Aviation Consumer Protect
Please also kindly note that federal law in US maybe does not precisely allow for general legal actions for disrupted flights regarding passenger rights, hence the US Department of Transportation allows to send the claim concerning the disrupted flight directly to Aviation Consumer Protection Division.
You may call the ACPD 24 hours a day at 202-366-2220 (TTY 202-366-0511) to record your complaint. Calls are returned Monday through Friday, generally between 7:30 am and 5:00 pm Eastern time.
You can send them a complaint, comment or inquiry electronically by using their web form. you need to go to the
airconsumer.dot.gov/escomplaint/ConsumerForm.cfm website
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