[Bellaisa6]

edreams rva 8spoat [27143628-1484214150]

It's absurd and inadmissible to take so long to get me a refund, I first ask for it in December 2016, right after the flight got cancelled. It's been 3 months and you don't even have the common sense to keep me updated. You try to scam people or what? I kept calling and waiting on the phone for at let 40 minutes every single time I am calling. and the best part after I am waiting for you to pick up the bloody phone with your despicable customer services- the connection get cut off after 30-40 minutes of waiting. I have everything on my phone bill and it's not cheap and you will pay for it!!!

I already contacted a solicitor and complained to the Consumer Protection Authority based on the Consumer Protection Act of 2015.
Also because I haven't got a response from you I alerted my bank and reported the transaction as a fraud and also I contacted the Islington police and they said they will also look into this matter and will ask you for some answers.

If I don't get my money Back ASAP, you will hear from my Lawyer and you will pay all the Courts costs plus my money back plus interest. You have the reference number of my ticket in the title of the email. DO SOMETHING!!!

You better reply to me ASAP

GIVE ME BACK MY MONEY!!!!!!