Complaint: Check-in / Boarding Ripped Off
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  #4  
Old Aug 14, 2008, 3:56 PM
abutterfinger25 abutterfinger25 is offline
US Department of Transportation Employee
  
Join Date: Jul 2008
Location: Washington Metro Area
Posts: 197
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When you purchase a ticket on-line, the company is required to inform you who is actually operating the flight. This disclosure is supposed to occur before you even purcahse the flight.
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